FAQ

Our delicious ice creams contain “no added sugars” and are sweetened with naturally occurring sugar found in milk and plant based polyol – a blend of stevia & maltitol

Maltitol is a sugar alcohol used as a sugar substitute and has 75–90% of the sweetness of sucrose (table sugar). It does not affect blood sugar levels like table sugar and is less likely to cause tooth decay.

There are 3 types of fibre: soluble, insoluble and resistant starch. Dietary Fibre helps keep the gut healthy and is important in helping to reduce the risk of diseases such as diabetes and coronary heart disease. It is often recommended by nutritional practitioners to aid with digestion. Fibre is a type of carbohydrate that is mostly found in edible plant foods such as cereals, fruits, vegetables, dried peas, nuts, lentils and grains. It is the

Permitted natural food color is generally color pigments obtained from vegetables, fruits etc. These are those components of plant which give color. On the other hand, permitted artificial food colors are synthetically created chemical components which mimic the natural pigments of the plant to provide food colors. TBC uses only natural permitted food color.

You can find us on Swiggy, Zomato or Big Basket for super quick delivery to your doorstep. If you are based in Mumbai, you can also order directly from our website, www.thebrooklyncreamery.com and get exciting discounts!

Alternatively, if you wish to buy from a store, you can check our store locator

Net carbs are the carbohydrates in food that your body digests, and uses for energy.

To calculate net carbs, take a food’s total carbs and subtract from them the fiber and polyols (plant-based sweeteners).

Yes! Our ice creams are 100% vegetarian

Our vegan range of edible ices is made using coconut milk and is 100% dairy-free, which in turn makes it lactose-free as well! However, our low calorie, high protein and keto ranges are dairy-based and do contain lactose.

TBC uses only the highest quality of ingredients sourced from around the world.

We don’t claim to be hormone-free.

Our delicious ice creams contain no added sugar and are sweetened using naturally occurring sugars found in milk, and plant-based sweeteners like stevia, and others.

All of our ice creams have a low GI value and are therefore suitable for anyone looking to stay away from sugar spikes. However, if you have any predetermined medical condition, we would recommend that you check with your doctor before indulging in any products- not just ours.

There are two types of carbs- one that digests slowly, and one that digests quickly. The one that digests at a slow speed releases energy slowly into the blood, while the one that digests quickly releases energy super fast, too. This causes a sudden rise in blood sugar levels.

The second, ‘fast-and-furious’ type of carbs are called net carbs. We ensure very little of them in our ice creams, which is why we highlight that.

Our pint-sized tubs contain 450ml of ice cream, which is approximately 4.5 servings.

Yes, we do.

You will receive an email and SMS confirmation with your order number on the contact information provided by you.

The ice creams will be carefully packed in a TBC delivery box with dry ice and delivered to your doorstep!

We are working on activating the live tracking order feature. However, you can click on the ‘Track My Order’ link to check the status of your order. All orders are delivered within 24-48 hours.

Your order should arrive the next day, but at the latest, within 48 hours.

Website deliveries are currently only available in Mumbai. In other cities, you can find us on Swiggy, Zomato or at the below stores near you.

Please contact us (hyperlink Contact Us page) or write to us on orders@thebrooklyncreamery.com and we will get in touch with you ASAP!

Please contact us or write to us at orders@thebrooklyncreamery.com Rest assured, we will replace your items free of cost if the products were lost/damaged because of us. Thank you for understanding!

Hi, once your order is confirmed, it is not possible to cancel it as we would have already packed and dispatched your order. We hope you understand. Thank you!

Our low cal range comes in 3 forms, cups, tubs and chocolate-coated bars. Our tub sizes are 100ml cups and 450ml tubs and our sticks come in multipacks of 4x55ml.

Apart from the products with cookies/ cake/ wheat crispies, all our products are gluten-free. This means the following products are all gluten-free:

List of gluten-free low cal ice creams

Our low calorie ice creams have between 65 and 75 calories per 100ml serve and our chocolate-coated bars have 89 calories in them.

The carbohydrate count in our low cal ice creams varies by size and flavor. You can find more information on our website: thebrooklyncreamery.com

We keep innovating to give you a wide choice. Currently, we have 14 low cal flavours. our full collection of ice cream flavors now!

Vegan products are those which contain no ingredients derived from animals. Regular ice cream contains dairy products such as milk and butter, therefore they are not vegan. Our vegan edible ices substitute this with coconut milk and use ingredients that are solely derived from plants.

The procedure for making vegan edible ices is the same as ice cream, but the difference is in the ingredients. Ice creams are made with milk and milk products, while our vegan edible ices are made with plant-based ingredients like coconut milk powder, almonds, etc.

Yes, we do add vegetable oil to our vegan edible ices.

If kept at -18C, our vegan edible ices can last up to 12 months from the date of manufacture.

No. Only the products that are without cake/ cookies and wheat crispies are gluten-free.

List of gluten-free vegan edible ices

Much like any other ice cream, the first step is an ice cream base. Our base is made using milk and sweeteners, instead of milk/cream and sugar. This is then topped up with ingredients such as peanuts, brownie bits, cookies etc. depending on the flavour you choose :) For our high protein range, in particular, we also include high-quality whey protein to give that added protein punch!

Our High Protein ice creams come in mini-tubs of 200 ml and contain 11g protein per tub.

Good question! Our High Protein ice creams have close to 6g of protein per 100ml serve. In comparison, that's 3X the protein of regular ice creams which usually have around 2g of protein per 100ml.

Yes, we do. Nothing but the best for our consumers!

No, our ice cream is not “sugar-free” as it does contain lactose, which is a naturally occurring sugar found in milk. However, there’s no added sugar.

The ice creams which don’t contain any bakery products in them are gluten-free.

Of course! Protein is the building block of muscles, and our high protein ice creams contain 11g of high-quality protein per serve - making it the perfect replacement for your protein shake or protein bar.

No, our High Protein ice creams are not lactose-free. But we do have a vegan range that you can enjoy instead!

TBC uses only the highest quality of ingredients sourced from around the world.

Keeping our ice creams low in calories is very important to us! We do so using two methods. Firstly, we don’t use regular sugar, but use plant-based sweeteners like Stevia and Erythritol instead that provide the same sweetness, but with less than half the calories! Secondly, the quantum of fat in our ice creams is also lower compared to others, reducing calories here too!

With this combination, we are able to reduce the number of calories drastically.

More often than not, high protein products end up tasting a little different than what you’d want. However, our ice creams are super binge-worthy, with no compromise on taste! So while you maintain your diet and lifestyle with high protein, you also get the feeling of enjoying a premium dessert.

Normal ice creams do have around 4 g protein per 200 ml but TBC’s High Protein range has over 11g high-quality protein per 200 ml. Big difference!

The Vanilla & Chocolate Twist from our High Protein Range is nut-free.

Our High Protein ice cream range is sweetened with naturally occurring sugars found in milk and a blend of 3 plant-based sweeteners - Erythritol, Xylitol, and Fructose Oligosaccharides. None of our ice creams contain any added sugar.

A Keto diet involves consuming a lower number of carbohydrates and a higher amount of fat. This puts the body into a state of ‘ketosis’, where it begins to derive energy from fat stores rather than carbohydrates. Interesting, right?

Much like any other ice cream, the first step is an ice cream base. Our base is made using milk and sweeteners, instead of milk/cream and sugar. This is then topped up with ingredients such as peanuts, brownie bits, cookies etc. depending on the flavour you choose :) For our keto range, in particular, we’ve made sure to use ingredients that all have a low to no GI value or carb content so as to keep the net carbs to a minimum!

It’s important to know what keto-friendly ice cream is. Keto-friendly ice cream has very few net carbs- less than 6 gm per serve. Our ice creams contain net carbs ranging from just 1 - 2 g per serving, making them very, very keto-friendly!

Our ice creams are not sugar-free, as they do contain lactose, which is a naturally occurring sugar found in milk. However, there is no added sugar. Our Keto ice creams are gluten-free, as there are no bakery products in these ice creams.

We want to make sure that we help every sweet tooth out there hit their sweet spot, without compromising on their lifestyle, no matter what it is. With that in mind, for our Keto range, we only used ingredients that have extremely low net carbs.

All of our ice creams have a low GI value and are therefore suitable for anyone looking to stay away from blood sugar spikes. However, if you have any predetermined medical condition, we recommend that you check with your doctor before indulging in any products- not just ours.

The Keto diet focuses on reducing carbs, it is a diet that’s high in fat and moderate in protein. Since fats contain more than twice as many calories per gram than proteins and carbohydrates, any product that’s higher in fat is likely to have a higher calorie count. However, compared to other premium ice creams, our Keto range still has lower fat and fewer calories per serving. Pretty cool, huh?